You know that feeling of relief when you call a toll-free number, bracing for an endless series of prompts from robotic voices — and you actually get through to a real person? A friendly human connection can make all the difference, whether you’re looking for information or solving a problem.
we hand-picked six volunteer Outreach Service Coordinators (OSCs) to work one-on-one with families in three communities where asthma is especially prevalent: Baltimore, MD; Chicago, IL and Richmond, VA.
These volunteers support families from start to finish, helping them understand their asthma management plans, supplying them with educational materials and calling to check on how they’re doing. It’s our way of offering real-life assistance.
Meet our team!
Valerie Nozea, RRT, AE-C, executive director of the Mid-Atlantic Asthma Foundation based in Bel Air, MD
Lauren Glover, nursing student at Howard University in Washington, DC; works at Northwest Hospital Center in Randallstown, MD
Kathleen Tierney, RN, Associated Allergy and Asthma Specialists in Chicago
Wendy Smith, RN, North Chicago Public Schools
Jeanne Hill, MHA, director of the Bon Secours Memorial Regional Medical Center in Richmond
Susan Desiree Garnett, RN, asthma educator
We’re always looking for new Outreach Service Coordinators (OSCs) to help with programs! Call 800.878.4403 to get involved today!
*OSC Opportunity: Join our Indoor AIRepair for Healthier Communities program, which helps families reduce indoor allergens and irritants. This project was created through a cooperative agreement with the Environmental Protection Agency (EPA). We’ll provide free training, including a live webinar. Call 800.878.4403.
First published: The MA Report, Novemer 2010